Seamless Transformation Through Fintech Innovation
About Us
Our services include technical consultancy, resource management, expertise in the debit and credit card industry, and strategic partnerships with international providers. We optimize clients’ infrastructure and provide end-to-end support across software, hardware, and security.
Our Services
Support business teams in defining, clarifying, and documenting detailed business requirements.
Design and architect tailored solutions for business needs and formalize them as projects.
Identify and evaluate solution providers, assisting the technical team in the selection process.
Coordinate between Business and Technical teams to ensure effective implementation of agreed solutions.
Develop and implement Standard Operating Procedures (SOPs) for guiding technical teams.
Manage Business and Technical projects, including internal resource and vendor’s management and cost control.
Assist business teams in creating, documenting, analyzing, and refining comprehensive UAT requirements.
Projects We Delivered
Mobile App for Instant Financing
- Designed and developed an open banking mobile app for instant financing, budgeting with real-time approvals.
- Key features: UI/UX design, IDV, chat, notifications, account management, payments, loan tracking, direct debit, open banking, and GCC onboarding.
- Ensured robust security and compliance with financial regulations for seamless user experience.
SME Digital On-Boarding in Branch and Kiosk
- Delivered E2E digital on-boarding solution tailored for SMEs.
- Integrated with MOIC’s Sijillat for Shareholders and Auth Sign. details.Â
- Automated BOR and Capital letter, Account Opening and cards issuance.Â
- Integrated with kisok machines for document dropping and card printing.Â
Multi-Function Kiosk Machines Implementation
- Implemented tailored, multi-function kiosk solution.
- Included customer on-boarding, new card issuance and existing cards replacement, official documents printing, demographic info update and documents dropping.
- Integrated with the branch CRM, Core Banking, AML, Benefit eKYC and CRB, and MOIC Sijillat.
Instant Card Issuance and Replacements
- Implemented instant card issuance system across branches and kiosks, including debit, credit, and prepaid cards.
- Tailored solutions for VIP customers and immediate replacement requests.
- Streamlined card replacements for migrated customers from other banks, reducing delivery times and enhancing customer trust.
Automation For Personal & Auto Financing
- Automated the lifecycle of personal, Auto and Property Islamic financing.
Streamlined application processing, approval workflows, and disbursement.
Integrated with car dealers and digitized document signing and exchange.
Reduced manual intervention, improving turnaround time and operational accuracy.
ATM Cash Withdrawals Using Bahrain National ID
- Enabled ATM cash withdrawals via Bahrain National ID integration.
- Eliminated the need for debit cards, enhancing convenience and security.
- Ensured seamless and efficient transaction processing for customers.
- Strengthened compliance with national banking standards and regulations.
Digital Customer Consent Management
- Developed a platform for managing customer consent electronically.
- Integrated digital IDV via WhatsApp, SMS, and email.
- Enabled service requests like updating contact details and card replacements.
- Streamlined consent management to enhance compliance across banking services.
Branch Automation, Digital Customer On-Boarding and Account Opening
- Automated branch operations to enhance efficiency and service delivery.
- Integrated eKYC, AML, and other systems for a seamless customer onboarding experience.
- Enabled paperless processes and real-time account opening, instant cards printing to improve customer satisfaction.